Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?


When your destination country is the Germany, Switzerland, Austria., you can choose between Standard Delivery and Express Delivery.


STANDARD DELIVERY:

15-25 business days

The standard shipping fee is 4.99

FREE on orders over 20


Standard delivery is free for orders over 20. The discount applies automatically at the checkout.


During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:


7-18 business days


The standard shipping fee is €12.99


During peak seasons and promotional sales, delivery might take a little longer.


WHERE DOES MELADEN DELIVER?

We process orders between Monday and Friday. The order will be processed within 2-5 working days after you place the order, and will be shipped the next day after processing. Please note that we do not ship on weekends.

We ship to the following countries: Germany, Switzerland, Austria.
Please make sure that all shipping information is correct. If there are any errors or omissions, we may contact you to update shipping information, which may cause shipping delays.
The standard shipping fee is €4.99, and free shipping for orders over €20


HOW CAN I TRACK MY ORDER?


Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.


As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.


You will also be able to track your order in your account.

Shipping cost

The standard shipping fee is 4.99

Angesichts der Auswirkungen der neuen Kronenpneumonie (COVID-19) haben wir einige Schutzmaßnahmen zum Schutz der Gesundheit und Sicherheit unserer Lieferanten ergriffen, die dazu führen können, dass Sie länger als gewöhnlich auf eine Antwort auf eine Supportanfrage warten müssen. Wenn es Fortschritte gibt, werden wir Sie umgehend benachrichtigen, sodass Sie keine weiteren Aktionen durchführen müssen. Danke für Ihre Geduld.